Refund policy
We strive to ensure your complete satisfaction with every purchase from Disruptive Dreams. If for any reason you are not entirely satisfied, we're here to help with our hassle-free return policy. Please review the following guidelines for a smooth return process:
Conditions for Returns:
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Items must be returned in their original condition, unused, and with all tags attached.
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Returns must be initiated within 14 days of the delivery date.
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Please ensure that the item is securely packaged to prevent damage during return shipping.
Exclusions:
The following items are not eligible for return or exchange:
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Items marked as final sale.
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Personalized or customized items.
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Perishable goods, such as food or flowers.
Return Process:
To initiate a return, please contact our customer service team at support@disruptivedreams.store. Please provide your order number and the reason for the return. Our team will provide you with further instructions.
Refunds:
Upon receiving and inspecting the returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees.
Contact Us:
If you have any questions about our return policy, please contact us at support@disruptivedreams.store.